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Schedule

So one issue that I have ran into in the last few months running this business is the sheer amount of update requests that come in every day.  On average, we're currently getting 160-200 update requests per week, from a rotating group of about 80 customers on average, who each request an update at an average rate of one request every 3 days.  I do not have the time necessary to respond to each of these updates because if I did this, I would literally spend every minute of my time replying to these updates and left zero time to do the work the update would be about in the first place.

In order to combat this issue, I've decided to post our tentative schedule, which I will update every week.  The schedule will consist of 2 weeks previous to the update , and 4 weeks into the future.  It will outline the work we need to do over the next 4 weeks as well as the actual work completed in the previous 2 weeks.  We have several goals to achieve with this new posted schedule:
  • Hopefully this will cut down on the number of update requests, since customers will be able to see our plans for the future, freeing me up to have more time to do the work I'm getting paid to do instead of spending all my time doing updates which I'm not getting paid for.
  • Customers will have a better comprehension of cause and effect when it comes to lead-time
  • Customers can then make their own estimates of when a project might be completed based off the current status and the current lead-time information.
  • In providing customers very detailed estimates for the future, I think this will help the day to day operation of Milzy Motorsports to stay more organized as well.

Now I will point out that things seldom go precisely as planned, and I guarantee this schedule will have atleast minor changes on a daily basis, due to the need to adapt to certain circumstances that come up.  We will not be updating the schedule every day or every hour to announce these changes, but we will be updating the website every week, mostly likely on Mondays.

 

Schedule updated 7-30-18.  We're still trying to work out some bugs with this process, so hopefully we can get these resolved soon.  As soon as we do, we will post the up-to-date schedule here.

 

  Monday Tuesday Wednesday Thursday Friday
7/16-7/20         work on headers, turbo kits work on downpipes work on headers, turbo kits Fabricator Jon leaves for honeymoon Fabricator Jon on honeymoon
    work on new products - 1hr work on new products - 2hrs    
    pick up parts - 1.5hr      
        VACATION VACATION
  24 phone calls - 5.067 hrs 51 phone calls - 3.75 hrs 16 phone calls - 1.5 hrs    
  respond to 38 e-mails - 5hrs (18 from one customer)   Cubscout Summercamp Cubscout Summercamp
    respond to 16 e-mails - 1hr respond to 28 e-mails - 2hrs    
    pack orders - 1hr pack order - 2hrs    
    ship orders - .5hr ship orders - 1hr    
           
7/23-7/27         Fabricator Jon on honeymoon Fabricator Jon on honeymoon Fabricator Jon on honeymoon Fabricator Jon on honeymoon Fabricator Jon on honeymoon
  pick up powdercoat - 1hr   drop off truck at dealership, get rental pick up parts - 2hrs work on additions to website - 1hr
  6-speed Alero dropped off - 1hr write PCM's pick up parts - 1hr   work on schedule page - 2hrs
  give customer ride to Enterprise - .5hr 26 phone calls - 2.833hrs write PCM's  22 phone calls - 3.87hrs deal with city officials - unexp - 2.5hrs
  30 phone calls - 4.217hrs respond to 6 e-mails  - .6 hrs 27 phone calls - 2.55hrs respond to 16 e-mails - 1hr 31 phone calls - 6hrs
  respond to 16 e-mails - 1hr pack orders - 1hr respond to 12 e-mails - 1hr pack orders - 1hr respond to 16 e-mails - 1 hr
  clean-up, order parts, pay bills  -2hr ship orders - .5hr pack orders   pack orders - 1hr
           
        go to bank, post office, Fedex - 1hr pick up truck from dealership
           
7/30-8/3 Fabricator Jon back from honeymoon work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits
  finish schedule for website setup engine run stand with 3800SC eng remove current engine from  install Stage 2 3500 engine into Alero  
  post schedule on website use to test customer's wiring harness customer's 6-speed Alero    
  update Policy page, add misc pages and PCM for sandrail project      
      build Stage 2 NA 3500 engine   Pontiac Nationals -  if I'm on schedule
  answer e-mails port and polish intake manifolds take parts to P.C.   Otherwise work
  phone calls        
  ship orders     ship orders phonecalls either way
           
           
8/6-8/10 work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits
           
  remove and replace engine in Hyundai remove and replace engine in Hyundai remove and replace engine in Hyundai work on Turbocharged Olds 88 work on Turbocharged Olds 88
           
    build customers 4t65eHD for LS4 nitrous build customers 4t65eHD for LS4 nitrous dynotune Alero  
  answer e-mails       answer e-mails
  phone calls     ship transmission to customer phone calls
          ship orders
           
           
8/13-8/17 work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits work on headers, turbo kits
           
           
  work on Turbocharged Olds 88 work on Turbocharged Olds 88 work on Turbocharged Olds 88 work on GA 5-speed project work on GA 5-speed project
      pick up parts from P.C.    
  answer e-mails build customers 4t45e build 3500 Stage 2 NA engine build customers 4t45e answer e-mails
  phone calls   build customers 4t45e   phone calls
      pack and ship orders pack and ship orders pack and ship orders
           
           
8/20-8/24          
           
  work on GA 5-speed project work on GA 5-speed project work on GA 5-speed project work on "Nasty" GA project work on "Nasty" GA project
        Stage 3 NA plus experimental parts Stage 3 NA plus experimental parts
    build Stage 3 NA 3500 engine      
  answer e-mails       answer e-mails
  phone calls       phone calls
          ship orders